Shipping policy

Shipping Policy

Last Updated: August 2026

Welcome to CrownCart. We are committed to delivering your orders safely and on time across the Kingdom of Saudi Arabia.

Order Processing

  • Orders are processed within 1–2 business days after confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

  • Major Cities: 2–5 Business Days

  • Remote Areas: 3–7 Business Days

Delivery times may vary due to weather conditions, public holidays, or courier delays.

Shipping Charges

  • Shipping charges (if applicable) will be displayed at checkout.

  • Free Shipping may be available on selected products or promotional offers.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) across most locations in Saudi Arabia. Please ensure someone is available to receive and pay for the order at the time of delivery.

Order Tracking

Once your order is shipped, you will receive a tracking number via SMS or email (where available) so you can monitor your shipment.

Delivery Delays

While we aim to deliver every order on time, unexpected delays may occur due to:

  • High order volumes

  • Public holidays

  • Weather conditions

  • Courier service issues

  • Remote delivery locations

Incorrect Shipping Address

Please ensure your shipping address and contact details are accurate before placing an order. CrownCart is not responsible for delays or failed deliveries caused by incorrect information.

Damaged or Lost Orders

If your order arrives damaged or you do not receive it within the estimated delivery time, please contact our support team within 48 hours. We will work with our courier partners to resolve the issue as quickly as possible.

Contact Us

If you have any questions regarding shipping, feel free to contact us:

Email: fawadiheena@gmail.com

Thank you for choosing CrownCart. We appreciate your trust and look forward to serving you across Saudi Arabia.